This privacy notice for YOV Inc. (“Company”,
“We”, “Us”, or “Our”) describes how and why we might collect, store, use,
and/or share and process your information when you use our services. Services
such as when you:
Questions or concerns? Reading this privacy notice will help you understand
your privacy rights and choices. If you do not agree with our policies and
practices, please do not use our Services. If you still have any questions or
concerns, please contact us at contact@myyov.com.
This summary provides key points from
our privacy notice, but you can find out more details about any of these topics
by clicking the link following each key point or by using our table of contents
below to find the section you are looking for. You can also click here
to go directly to our table of contents.
What personal information do we process? When you visit, use, or
navigate our Services, we may process personal information depending on how you
interact with YOV, Inc. and the Services, the choices you make, and the
products and features you use. Click here
to learn more.
Do we process any sensitive personal information? We may process
sensitive personal information when necessary, with your consent or as
otherwise permitted by applicable law. Click here
to learn more.
Do we receive any information from third
parties? We may receive information
from public databases, marketing partners, social media platforms, and other
outside sources. Click here to learn
more.
How do we process your information? We process your information to
provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent. We process your information
only when we have a valid legal reason to do so. Click here
to learn more.
In what situations and with which parties
do we share personal information? We
may share information in specific situations and with specific third parties.
Click here to learn more.
How do we keep your information safe? We have organizational and technical processes and
procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can
be guaranteed to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorized third parties will not be able
to defeat our security and improperly collect, access, steal, or modify your
information. Click here to learn more.
What are your rights? Depending on where you are located geographically,
the applicable privacy law may mean you have certain rights regarding your
personal information. Click here to learn more.
How do you exercise your rights? The easiest way to exercise your rights is by filling
out our data subject request form available here: versona.myyov.com/privacy, or
by contacting us. We will consider and act upon any request in accordance with
applicable data protection laws.
Want to learn more about what YOV, Inc. does
with any information we collect? Click here to review the
notice in full.
Personal information you disclose to us
In Short: We collect personal information that you provide to
us.
We collect personal information that you
voluntarily provide to us when you register on the Services, express an
interest in obtaining information about us or our products and Services, when
you participate in activities on the Services, or otherwise when you contact
us.
Personal Information Provided by You. The personal information that we collect depends on
the context of your interactions with us and the Services, the choices you
make, and the products and features you use. The personal information we
collect may include the following:
Sensitive Information. When necessary, with your consent or as otherwise
permitted by applicable law, we process the following categories of sensitive
information:
Payment Data. We may collect data necessary to process your payment
if you make purchases, such as your payment instrument number (such as a credit
card number), and the security code associated with your payment instrument.
All payment data is stored by Stripe, Google Pay and Apple Pay. You may find
their privacy notice link(s) here: https://stripe.com/privacy,
https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=privacynotice&ldl=en-GB
and https://www.apple.com/legal/privacy/data/en/apple-pay/.
Social Media Login Data. We may provide you with the option to register with us
using your existing social media account details, like your Facebook, Twitter,
or other social media account. If you choose to register in this way, we will
collect the information described in the section called “HOW DO WE
HANDLE YOUR SOCIAL LOGINS?” below.
Application
Data. If you use our application(s),
we also may collect the following information if you choose to provide us with
access or permission:
This information is primarily needed to
maintain the security and operation of our application(s), for troubleshooting,
and for our internal analytics and reporting purposes.
All personal
information that you provide to us must be true, complete, and accurate, and
you must notify us of any changes to such personal information.
Information collected from other sources
In Short: We may collect limited data from public databases,
marketing partners, social media platforms, and other outside sources.
In order to enhance our ability to provide
relevant marketing, offers, and services to you and update our records, we may
obtain information about you from other sources, such as public databases,
joint marketing partners, affiliate programs, data providers, social media
platforms, and from other third parties. This information includes mailing
addresses, job titles, email addresses, phone numbers, intent data (or user
behavior data), Internet Protocol (IP) addresses, social media profiles, social
media URLs, and custom profiles, for purposes of targeted advertising and event
promotion. If you interact with us on a social media platform using your social
media account (e.g., Facebook or Twitter), we receive personal information
about you such as your name, email address, and gender. Any personal
information that we collect from your social media account depends on your
social media account’s privacy settings.
In Short: We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for
other purposes with your consent.
We process your personal information for a
variety of reasons, depending on how you interact with our Services, including:
To create a virtual personality. Creating a virtual personality is what MyYOV is all about. Information collected to create a
virtual personality for a loved one may involve text conversations, audio call
files, video call files. The original source files will be retained from alpha
to beta periods while in early development but will not be kept after models
are trained when reaching production ready status.
In Short: We only process your personal information when we
believe it is necessary and we have a valid legal reason (i.e., legal basis) to
do so under applicable law, like with your consent, to comply with laws, to
provide you with services to enter into or fulfill our contractual obligations,
to protect your rights, or to fulfill our legitimate business interests
If you are located in the EU or UK,
this section applies to you.
The General Data Protection Regulation (GDPR)
and UK GDPR require us to explain the valid legal bases we rely on in order to
process your personal information. As such, we may rely on the following legal
bases to process your personal information:
We may process your information if you have
given us specific permission (i.e., express consent) to use your personal
information for a specific purpose, or in situations where your permission can
be inferred (i.e., implied consent). You can withdraw your consent at any time.
Click here to learn more.
In some exceptional cases, we may be legally
permitted under applicable law to process your information without your
consent, including, for example:
In Short: We may share information in specific situations
described in this section and/or with the following third parties.
We may need to share your personal
information in the following situations:
In Short: We are not responsible for the safety of any
information that you share with third parties that we may link to or who
advertise on our Services, but are not affiliated with our Services.
The Services may link to third-party
websites, online services, or mobile applications and/or contain advertisements
from third parties that are not affiliated with us and which may link to other
websites, services, or applications. Accordingly, we do not make any guarantee
regarding any such third parties, and we will not be liable for any loss or
damage caused by the use of such third-party websites, services, or
applications. The inclusion of a link towards a third-party website, service,
or application does not imply an endorsement by us. We cannot guarantee the
safety and privacy of data you provide to any third parties. Any data collected
by third parties is not covered by this privacy notice. We are not responsible
for the content or privacy and security practices and policies of any third
parties, including other websites, services, or applications that may be linked
to or from the Services. You should review the policies of such third parties
and contact them directly to respond to your questions.
In Short: If you choose to register or log in to our services
using a social media account, we may have access to certain information about
you.
Our Services offer you the ability to
register and log in using your third-party social media account details (like
your Facebook or Twitter logins). Where you choose to do this, we will receive
certain profile information about you from your social media provider. The
profile information we receive may vary depending on the social media provider
concerned, but will often include your name, email address, friends list, and
profile picture, as well as other information you choose to make public on such
a social media platform.
We will use the information we receive only
for the purposes that are described in this privacy notice or that are
otherwise made clear to you on the relevant Services. Please note that we do
not control, and are not responsible for, other uses of your personal
information by your third-party social media provider. We recommend that you
review their privacy notice to understand how they collect, use, and share your
personal information, and how you can set your privacy preferences on their
sites and apps.
In Short: We keep your information for as long as necessary to
fulfill the purposes outlined in this privacy notice unless otherwise required
by law.
We will only keep your personal information
for as long as it is necessary for the purposes set out in this privacy notice,
unless a longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice will
require us to keep your personal information for longer than the period of time
in which users have an account with us.
When we have no ongoing legitimate business
need to process your personal information, we will either delete or anonymize
such information, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we will securely
store your personal information and isolate it from any further processing
until deletion is possible.
In Short: We aim to protect your personal information through a
system of organizational and technical security measures.
We have implemented appropriate and
reasonable technical and organizational security measures designed to protect
the security of any personal information we process. However, despite our
safeguards and efforts to secure your information, no electronic transmission
over the Internet or information storage technology can be guaranteed to be
100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Although we will
do our best to protect your personal information, the transmission of personal
information to and from our Services is at your own risk. You should only
access the Services within a secure environment.
In Short: In some regions, such as the European Economic Area
(EEA), United Kingdom (UK), and Canada, you have rights that allow you greater
access to and control over your personal information. You may review, change,
or terminate your account at any time.
In some regions (like the EEA, UK, and
Canada), you have certain rights under applicable data protection laws. These
may include the right (i) to request access and
obtain a copy of your personal information, (ii) to request rectification or
erasure; (iii) to restrict the processing of your personal information; and
(iv) if applicable, to data portability. In certain circumstances, you may also
have the right to object to the processing of your personal information. You
can make such a request by contacting us by using the contact details provided
in the section “HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?” below.
We will consider and act upon any request in
accordance with applicable data protection laws.
If you are located in the EEA or UK and you
believe we are unlawfully processing your personal information, you also have
the right to complain to your local data protection supervisory authority. You
can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the
contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process your
personal information, which may be express and/or implied consent depending on
the applicable law, you have the right to withdraw your consent at any time.
You can withdraw your consent at any time by contacting us by using the contact
details provided in the section “HOW CAN YOU CONTACT US
ABOUT THIS NOTICE?” below or updating your preferences.
However, please note that this will not
affect the lawfulness of the processing before its withdrawal nor, when
applicable law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than
consent.
Opting out of marketing and promotional
communications: You can unsubscribe
from our marketing and promotional communications at any time by upgrading to a
paid Versona subscription, Discontinue using YOV apps
and services, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You
will then be removed from the marketing lists. However, we may still
communicate with you, for example, to send you service-related messages that
are necessary for the administration and use of your account, to respond to
service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or
change the information in your account or terminate your account, you can:
Upon your request to terminate your account,
we will deactivate or delete your account and information from our active
databases. However, we may retain some information in our files to prevent
fraud, troubleshoot problems, assist with any investigations, enforce our legal
terms and/or comply with applicable legal requirements.
If you have questions or comments about your
privacy rights, you may email us at privacy@myyov.com.
Most
web browsers and some mobile operating systems and mobile applications include
a Do-Not-Track (“DNT”) feature or setting you can activate to signal your
privacy preference not to have data about your online browsing activities
monitored and collected. At this stage no uniform technology standard for
recognizing and implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard
for online tracking is adopted that we must follow in the future, we will
inform you about that practice in a revised version of this privacy notice.
In Short: Yes, if you are a resident of California, you are
granted specific rights regarding access to your personal information.
California Civil
Code Section 1798.83, also known as the “Shine The Light” law, permits our
users who are California residents to request and obtain from us, once a year
and free of charge, information about categories of personal information (if
any) we disclosed to third parties for direct marketing purposes and the names
and addresses of all third parties with which we shared personal information in
the immediately preceding calendar year. If you are a California resident and
would like to make such a request, please submit your request in writing to us
using the contact information provided below.
If you are under 18 years of age, reside in
California, and have a registered account with Services, you have the right to
request the removal of unwanted data that you publicly post on the Services. To
request the removal of such data, please contact us using the contact
information provided below and include the email address associated with your
account and a statement that you reside in California. We will make sure the
data is not publicly displayed on the Services, but please be aware that the
data may not be completely or comprehensively removed from all our systems
(e.g., backups, etc.).
The California Code of Regulations defines a
“resident” as:
(1) every individual who is in the State of
California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside
the State of California for a temporary or transitory purpose
All other individuals are defined as
“non-residents.”
If this definition of “resident” applies to
you, we must adhere to certain rights and obligations regarding your personal
information.
We
have collected the following categories of personal information in the past
twelve (12) months:
|
Category |
Examples |
Collected |
|
A. Identifiers |
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name |
YES |
|
B. Personal information categories listed in the California Customer Records statute |
Name, contact information, education, employment, employment history, and financial information |
YES |
|
C. Protected classification characteristics under California or federal law |
Gender and date of birth |
YES |
|
D. Commercial information |
Transaction information, purchase history, financial details, and payment information |
NO |
|
E. Biometric information |
Fingerprints and voiceprints |
YES |
|
F. Internet or other similar network activity |
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements |
NO |
|
G. Geolocation data |
Device location |
NO |
|
H. Audio, electronic, visual, thermal, olfactory, or similar information |
Images and audio, video or call recordings created in connection with our business activities |
YES |
|
I. Professional or employment-related information |
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us |
NO |
|
J. Education Information |
Student records and directory information |
NO |
|
K. Inferences drawn from other personal information |
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics |
NO |
More information about our data collection
and sharing practices can be found in this privacy notice.
You may contact us by email at
contact@myyov.com, or by referring to the contact details at the bottom of this
document.
If you are using an authorized agent to
exercise your right to opt out we may deny a request if the authorized agent
does not submit proof that they have been validly authorized to act on your
behalf.
Will your information be shared with
anyone else?
We may disclose your personal information
with our service providers pursuant to a written contract between us and each
service provider. Each service provider is a for-profit entity that processes
the information on our behalf.
We may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration.
This is not considered to be “selling” your personal information.
YOV, Inc. has not disclosed or sold any
personal information to third parties for a business or commercial purpose in
the preceding twelve (12) months. YOV, Inc. will not sell personal information
in the future belonging to website visitors, users, and other consumers.
Your rights with respect to your
personal data
Right to request deletion of the data.
Request to delete
You can ask for the deletion of your personal
information. If you ask us to delete your personal information, we will respect
your request and delete your personal information, subject to certain
exceptions provided by law, such as (but not limited to) the exercise by
another consumer of his or her right to free speech, our compliance
requirements resulting from a legal obligation, or any processing that may be
required to protect against illegal activities.
Right to be informed. Request to know
In accordance with applicable law, we
are not obligated to provide or delete consumer information that is
de-identified in response to a consumer request or to re-identify individual
data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Verification Process
Upon receiving your request, we will need to
verify your identity to determine you are the same person about whom we have
the information in our system. These verification efforts require us to ask you
to provide information so that we can match it with information you have
previously provided us. For instance, depending on the type of request you
submit, we may ask you to provide certain information so that we can match the
information you provide with the information we already have on file, or we may
contact you through a communication method (e.g., phone or email) that you have
previously provided to us. We may also use other verification methods as the
circumstances dictate.
We will only use the personal information
provided in your request to verify your identity or authority to make the
request. To the extent possible, we will avoid requesting additional
information from you for the purposes of verification. However, if we cannot
verify your identity from the information already maintained by us, we may
request that you provide additional information for the purposes of verifying
your identity and for security or fraud-prevention purposes. We will delete
such additionally provided information as soon as we finish verifying you.
Other Privacy Rights
To exercise these rights, you can contact us
by email at contact@myyov.com, or by referring to the contact details at the
bottom of this document. If you have a complaint about how we handle your data,
we would like to hear from you.
In
Short: Yes, we will update this notice as necessary to stay compliant with
relevant laws. We may update this privacy notice from time to time. The updated
version will be indicated by an updated “Revised” date and the updated version
will be effective as soon as it is accessible. If we make material changes to
this privacy notice, we may notify you either by prominently posting a notice
of such changes or by directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of how we are protecting
your information.
If
you have questions or comments about this notice, you may contact our Data
Protection Officer (DPO), Craig Garcia, by email at craig@myyov.com, by phone
at 253-266-9844, or by post to:
Craig Garcia
19001 112th Pl SE
Renton, WA 98055
United States
If you have any further questions or comments, you may also contact us by post
at the following corporate address:
5630 Venice Blvd
PMB 6105
Los Angeles, CA 90019
United States
Phone: 424-977-8036
You
have the right to request access to the personal information we collect from
you, change that information, or delete it. To request to review, update, or
delete your personal information, please visit: versona.myyov.com/privacy.